Canon Service Tool Error Description and Solutions

About Canon Service Tool

The Canon Service Tool is a tool for resetting Canon printers after changing parts such as the Logic Board Assembly, Ink Absorber Kit, Print Head, and so on. Because the Canon Service Tool is a portable program, it does not need to be installed on your computer. Test Print, Cleaning, Set Destination, Clear Ink Counter, Clear Ink Absorber Counter, CD-R Correction, Auto LF/EJ, Left Margin Correction, Wetting Liquid Counter, Flatbed Scanner, EEPROM information, and more features are included in the Service Tool.

An error notice will appear if an unsupported function button is clicked; click OK to dismiss the error message. There are numerous types of error messages that display while using the Service Tool, each of which has a different meaning. When running a Canon Service Tool, the following is the error alert may be occurs.

Canon Service Tool

Canon Service Tool Error Code

Resetting the printer's waste ink counter might occasionally solve the problem for a variety of reasons. For example, older printer buttons tend to jam or totally stop working, obsolete software crashes, various systems and parts malfunction, and other issues occur.

All of this can prevent you from putting the printer into service mode. If something prevents the absorber from being reset, the Service Tool application will display errors like 002, 005, 006, and 009.

Here is the explanations of some error codes:

Error Code 002

This problem arises when the chosen Service Tool version fails to harmonize with the printer model at hand. To resolve this, you can swap out the software with a more compatible alternative. 

Presently, Service Tool v5510 stands as an option, but this service tool does not support all Canon MFPs. For printers of older types, it's wise to seek solace in an earlier iteration of the Service Tool.

Error Code 005

Description : 

• The service tool doesn't detect your printer
• The printer is not yet ready to receive operations from the Service Tool

Solutions :

• Unplug the printer USB connection from the computer and reattach it to a different USB port on the PC.
• When printer enter the service mode, wait for led stop blinking before executing command from service tool

Error Code 006

Description :

• Printer not yet in the Service Mode
• Service tool doesn't support your printer

Solutions :

• Turn off the printer and then repeat the step to properly enter Service Mode. If you followed the steps to enter Service Mode correctly but still get the error number 006, it indicates the Service Tool doesn't enable for the printer.

Error Code 009

This error is also a frequent issue. In addition to the Canon waste ink counter being full, there is another issue with the printer that is the source of it. Count the number of times the device's lights flicker to identify the fault. The cartridge not working or not being compatible is the most frequent failure. First, attempt to reset the ink level counter.

Waste Ink Counters cannot be reset by the service tool until the issue is resolved.

If you facing trouble while fixing your printer by your self, it strongly advised you seek assistance from local Canon Service Center or printer repair specialist.