if your printer is on but the status on your computer is still offline. You can follow these steps:
- Go to Control Panel
On Windows 10, you can search for devices and printers by entering ‘devices’ and click on the ‘Devices and Printers’. On Windows 8.1 or 8, press Windows Key with I ( WIN+I) or by using charm bar or else use these ways to reach control panel. - Click on Device and Printer
- You will be seeing the offline printer. Right-click on it and select See what printing.
- You would be seeing the tick mark front of ‘Use Printer Offline’. Remove the tick and wait for a moment, printer will come to online and resume printing.
- If the printer comes online and goes offline again, you can try step to fix offline printer bellow
Restart Spoiler Service
- Go to Services Administrative Tool, by press Windows Key + R, type services.msc then click OK
- Locate Print Spoiler then you can restart it now
Deleting printer driver
Deletting printer driver to get fresh printer software on your printer. this is the another way to fix printer is offline, lets go
- Go to Device and Printer
- Locate the offline printer then click Remove device as below
- Reinstall printer Driver until finish
- Restart your Computer
This guide can be applied to all brand of printer.
Thats is simple guide how to fix an offline printer, good luck with your printer
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