The HP DeskJet 2855e is one of the most popular all-in-one printers for home and small office use. Compact, easy to set up, and budget-friendly, it supports wireless printing and HP Smart App integration.
In this guide, you’ll find a step-by-step user manual for installation and usage, as well as a troubleshooting section to help you solve the most common issues with the HP DeskJet 2855e printer.
HP DeskJet 2855e User Manual
1. Unboxing and Setup
- Remove all packaging materials and protective tapes.
- Plug the printer into a power outlet and press the Power button.
- Install the ink cartridges provided in the box.
- Load paper into the input tray.
- Download and install the HP Smart App (Windows, macOS, Android, iOS).
Pro Tip: Always use original HP cartridges for best performance and to avoid compatibility issues.
2. Connecting the Printer
USB Connection: Connect directly to your computer using a USB cable.
Wireless Setup:
- Press the Wireless button on the printer.
- Open the HP Smart App on your device.
- Select your printer and follow the on-screen instructions.
3. Printing, Copying, and Scanning
- Printing: Open your document, select Print, choose HP DeskJet 2855e.
- Copying: Place the document on the scanner glass → press Copy.
- Scanning: Open HP Smart App → choose Scan.
HP DeskJet 2855e Troubleshooting Guide
1. Printer Not Connecting to Wi-Fi
- Ensure the printer is within range of your router.
- Restart the printer, router, and device.
- Reconnect using the Wireless Setup button.
2. Ink Cartridge Problems
- Cartridge not recognized: Remove and reinstall the cartridge.
- Poor print quality: Clean the printhead using the HP Smart App.
- Low ink warning: Replace with genuine HP cartridges.
3. Paper Jam Issues
- Turn off the printer.
- Gently remove jammed paper from the input/output tray.
- Avoid using wrinkled or damp paper.
4. Printer Offline Error
- Make sure the printer is powered on.
- Reconnect to Wi-Fi or USB.
- On Windows: Go to Devices and Printers → Right-click HP DeskJet 2855e → Set as default printer.
Download HP Deskjet 2855e User Manual
Frequently Asked Questions (FAQ)
Q1: How do I reset my HP DeskJet 2855e?
Press and hold the Wireless and Cancel buttons together for 5 seconds to reset network settings.
Q2: Can I use the printer without the HP Smart App?
Yes, you can print via USB, but the HP Smart App provides easier wireless setup and extra features.
Q3: What type of paper is supported?
The HP DeskJet 2855e supports plain paper, photo paper, and brochure paper in Letter, A4, 4x6, 5x7, and 8x10 sizes.
Conclusion
The HP DeskJet 2855e is reliable and user-friendly, making it a great choice for everyday printing tasks. By following this user manual and troubleshooting guide, you can maximize your printer’s performance and quickly solve any issues that may come up.
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