User Guide for the HP Deskjet 2755e: Configuration, Features, and Troubleshooting



The HP Deskjet 2755e is an all-in-one printer that can print, copy, and scan documents and photos wirelessly. It is easy to set up and use, and it offers a variety of features and functions to enhance your productivity and creativity. In this blog post, we will provide you with a user guide for the HP Deskjet 2755e, covering the following topics:

  • How to set up the HP Deskjet 2755e
  • How to use the HP Deskjet 2755e
  • How to maintain and troubleshoot the HP Deskjet 2755e

How to set up the HP Deskjet 2755e

Before you can use the HP Deskjet 2755e, you need to set it up properly. Here are the steps you need to follow:

  1. Unpack the printer. Remove the printer from the box and take off all the protective materials. Plug in the power cord and turn on the printer.
  2. Install the ink cartridges. Open the ink cartridge access door and insert the black and tri-color ink cartridges into their respective slots. Close the door and wait for the printer to align the cartridges.
  3. Load paper. Pull out the input tray and slide out the paper guides. Load a stack of plain white paper into the tray and adjust the guides to fit the paper size. Push in the input tray until it locks into place.
  4. Connect to a wireless network. Press and hold the Wireless button on the printer for three seconds until the wireless light flashes. On your computer or mobile device, go to 123.hp.com and follow the instructions to download and install the HP Smart app. The app will guide you through the wireless setup process.
  5. Print a test page. On your computer or mobile device, open the HP Smart app and select your printer. Click on Print Quality Tools and then Print Quality Report. The printer will print a test page that you can use to check if everything is working correctly.

How to use the HP Deskjet 2755e

The HP Deskjet 2755e can perform various tasks, such as printing, copying, scanning, and more. Here are some of the ways you can use the HP Deskjet 2755e:

  • Print documents and photos. You can print documents and photos from your computer or mobile device using the HP Smart app or other compatible apps. You can also print from cloud services, such as Google Drive, Dropbox, or OneDrive, using your printer’s email address. To print from your computer, open the document or photo you want to print and click on File > Print. To print from your mobile device, open the document or photo you want to print and tap on Share > Print.
  • Copy documents and photos. You can make copies of documents and photos using the scanner glass or the automatic document feeder (ADF) on your printer. To copy using the scanner glass, lift the scanner lid and place your original face down on the right front corner of the glass. Close the lid and press either Start Black or Start Color on your printer’s control panel. To copy using the ADF, load your original face up into the ADF tray until it stops. Press either Start Black or Start Color on your printer’s control panel.
  • Scan documents and photos. You can scan documents and photos to your computer or mobile device using the HP Smart app or other compatible apps. You can also scan to email or cloud services using your printer’s email address. To scan from your computer, open the HP Smart app and select your printer. Click on Scan > Scan a Document or Photo. To scan from your mobile device, open the HP Smart app and select your printer. Tap on Scan > Camera Scan or Document Scan.
  • Use WiFi Direct. WiFi Direct is a feature that allows you to connect your printer directly to your computer or mobile device without using a wireless router or access point. You can use WiFi Direct to print or scan wirelessly when you are not connected to a network or when there is no network available. To use WiFi Direct, press and hold the Wireless button and the Information button on your printer’s control panel for three seconds until the WiFi Direct light flashes. On your computer or mobile device, go to the WiFi settings and select your printer’s name from the list of available networks. Enter the password shown on your printer’s display when prompted.

How to maintain and troubleshoot the HP Deskjet 2755e

To keep your HP Deskjet 2755e in good condition and avoid any problems, you need to perform some regular maintenance and troubleshooting tasks. Here are some of the things you can do:

  • Check the ink levels. You can check the ink levels of your ink cartridges using the HP Smart app or the printer’s control panel. If the ink levels are low, you need to replace the ink cartridges with new ones. To replace the ink cartridges, open the ink cartridge access door and remove the empty cartridge. Insert a new cartridge into the slot and close the door.
  • Clean the printhead. The printhead is the part of the printer that sprays ink onto the paper. If the printhead is clogged or dirty, it can cause print quality issues, such as streaks, smudges, or missing colors. To clean the printhead, open the HP Smart app and select your printer. Click on Print Quality Tools and then Clean Printhead. The printer will print a test page that you can use to check if the cleaning was successful.
  • Update the firmware. The firmware is the software that runs on your printer and controls its functions and features. Updating the firmware can improve your printer’s performance and fix any bugs or errors. To update the firmware, open the HP Smart app and select your printer. Click on Printer Settings and then Firmware Update. The app will check for any available updates and download them to your printer.
  • Troubleshoot common issues. If you encounter any problems with your printer, such as paper jams, wireless connection issues, or error messages, you can use the HP Smart app or the HP Support website to find solutions. To troubleshoot using the HP Smart app, open the app and select your printer. Click on Help > Troubleshooting. The app will provide you with a list of possible issues and steps to resolve them. To troubleshoot using the HP Support website, go to [support.hp.com] and enter your printer model number in the search box. You will find a user manual, FAQs, videos, and other resources to help you fix your problem.

We hope this user guide for the HP Deskjet 2755e has been helpful for you. For the detailed guidance you can go to the official user guide from HP here.

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